BUSINESS INTELLIGENCE

OUR BI SOLUTION

Having a customised business intelligence strategy and the right software is key to your organisation having the relevant information in front of you at the right time, enabling smart business decisions faster.  Using our preferred software platform Diver™ We provide you with easy to read, interactive dashboards which allow you to dive into your data for in-depth analysis, or view top level data from one simple screen.

OUR PROCESS

CONSULT

Our consultants provide you with an overview of Business Intelligence concepts and how they can be utilised to provide analysis and functional reporting within your organisation.  We then work with your business to understand your specific requirements and evaluate your current systems, procedures and reporting requirements.

DESIGN

Starting with the DIVER PLATFORM™ we design and develop an analytical and reporting solution unique to your businesses needs. All collected data and the way this information is presented is customised to suit the way your business works and your desired outcomes as discussed in the consultancy stage.

TRAINING

eProgram will provide training to your organisation to ensure complete understanding of DIVER™ and it’s reporting capabilities. Training can be provided either online or on-site. On-site training is customised to the needs of your organisation for a unique Business Intelligence solution.

SUPPORT

Ongoing technical support is provided to BI clients.  Support is provided via email or through our helpdesk which operates during AEST business hours. Where a product solution is involved, eProgram provides necessary software reference manuals and product updates as they become available.

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